FAQ

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Q1. Is there a minimum number of hours I have to book for a party entertainer?

A: Yes. The minimum amount of hours is 1 hour per service. (ie: face painting, balloons or party games). You are not required to book all these services. You can book one, two or all three, but they each have a 1-hour minimum.

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Q2. Do I need to provide anything for any of the services you offer?

A: Yes. For face painting, you will need to provide a table with at least 2 chairs. If it’s an outdoor event, face painting needs to be in a shaded spot so the paint won’t get ruined. You also need to provide plastic cups, water and paper towels. For party games make sure there is ample open space. The parachute game can not take place on a cemented area nor wet grass. If you want the boombox to play in the background a power outlet and extension cord should be available.

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Q3. Is your face paint safe?

A: Yes. All paints are professional, cosmetic grade, hypoallergenic, FDA approved. Paints are made for skin only.

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Q4. Does your hourly rate include tip?

A: No. If you and your guests are satisfied with our services, our party entertainers would be more than happy to receive a cash tip.

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Q5. What forms of payment are accepted? Is a deposit required?

A: Yes a 50% deposit is required and should be submitted via Paypal at the time of booking. The remaining balance should be paid in cash on the day of the event.

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Q6. What is your cancellation policy?

A: All cancellations must be made at least 72 hours in advance for a 100% deposit money refund. If you cancel within less than 72 hours you will be refunded half your deposit. No refunds will be given if canceled within less than 24 hours.

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Q7. What do we do if it rains and my party is outdoors?

A: If you absolutely can’t make your party indoors then we will have to reschedule the party to my next available open spot.

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Q8. How far in advance do I have to book my event?

A: Events should be booked at least 72 hours in advance. We sometimes can book last minute events but availability is not always guaranteed. We encourage our clients to book as early as possible to guarantee availability for your desired date.

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